Sleep Number Website Review & Ratings + Sleep Number Coupons
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Sleep Number Website Review & Ratings + Sleep Number Coupons

Sleep Number: Products & Services

Sleep Number is the product of Select Comfort Inc and provides its customers with bed, mattresses and other bedding related products. The website of Sleep Number has a very good layout and allows its customers to make an informed decision when they buy beds and mattresses. The company uses the its website to market its vast line of products that it has to offer. 

Sleep Number: Company Background

The business was started by husband and wife Robert and Jo Ann Walker in 1987 and has been going on successfully. The company is based in Minneapolis, Minnesota and has manufacturing and distribution centers in South Carolina and Utah. The company employs 2,500 people across its 381 locations. The company has been around for 26 years and has made great innovations that help customers get much needed comfortable sleep.

Sleep Number: Customer Feedback & Reviews

J&M writes “"Our traditional mattress was about 15 years old and had indentations where we slept in the bed. After suffering with back pain and sleepless nights, we decided to look for a new mattress. We saw the TV commercial for sleep number beds and decided to look at them. We really wanted one but decided they were way too expensive! We shopped around and we were suprised how expensive other beds we picked out were too. So we gave in and went with the P5. I only wish I would have bought it the same night we tried it out! We've had the bed for a month and so far the only negatives I have are... It does look a little cheaply made while they are putting it together, and I really wished they weren't so expensive, (I would love to have a split king with adjustable base!) All that being said, A good nights sleep is priceless! And we wake feeling rested! We love our bed so much we even go to bed earlier now!". Another Leese writes “"My husband and I bought our Queen P5 bed 3 years ago. I was hesistant to pay that much for a bed but we did like how they felt in the store. We went to a large department store and tried out some of their "luxury" beds. (we'd never looked at beds in that price range before!) None felt as good as the sleep number!! We went back to the sleep number store the next day and placed our order! We both love the bed, it is sooo comfortable. We both suffered from overworked backs and this bed has definately helped. It makes so much sense to be able to adjust your side of the bed to the setting you want. How many times do we compromise with our spouses!!! With a sleep number its up to you, no more compromising!! Our son really likes our bed too and continues to ask for a Sleep Number of his own! When we have enough saved up we'll upgrade to a king for ourselves and give our son the queen. Whenever we are on travels we too get into the beds and say "this is no sleep number!!" Yet another reason we look forward to coming back home! Thank you for such a good quality bed.".

The company enjoys a very good feedback from its customers and it is safe to say that the company is quite popular amongst its clientele. 

Sleep Number: Business Credibility & Trustworthiness

The company is accredited by the Better Business Bureau and is rated A+ by it.  The company has been accredited by the bureau since 2005 and has closed 365 complaints in the last 3 years and 102 complaints in the last 12 months. Most complaints recorded were about products and services and the company was quick to resolve all of them. The company has been on file since 1991 and can be considered a very safe and credible company to do business with.  

Sleep Number: Website Popularity & Google Ranking

Alexa gives the website a global rank of 48,972 and a US rank of 8,051. Google Page Rank gives the website a score of 5 out of a possible 10. Compete gives the website a rank of 5,680 and a unique monthly visitor average of 371,255. The website is ranked 1st amongst its competition and can be deemed popular.

Sleep Number: Social Media Presence

The company’s FaceBook page has 130,139 likes and is used by the company to promote its products and brand image. The company uses the twitter account @SleepNumberSara and has 6,220 followers and 4,821 tweets to its credit and is used to communicate with fans and customers on a one on one basis. The company’s YouTube page is used to demonstrate its products to its customers and to show the quality that is on offer. The company has put in a lot of effort and it shows on its social media accounts.

Sleep Number: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to visit and is not listed as suspicious. The website does not harbor viruses or malware and does not have any self installing software on any of the pages tested. The website uses the best security protocols and uses HTTPS and SSL to ensure smooth and safe browsing.

Sleep Number: Pricing & Packages

The prices on offer vary with product to product. The company strives to provide quality products at good prices. For example a Sleep Number p5 bed costs $1,899. The company offers prices that match its good level of quality. Beds of similar quality are available at cheaper rates elsewhere but the company backs its products up with a fantastic warranty and after sales service.

Sleep Number: Shipping Rates & Policies

The website offers two methods of delivery UPS ground and Home delivery. Home delivery if offered by an in-house contractor who delivers and installs the beds at a cost. The rates of shipping vary from State to State. For example a bed set shipped to New York costs $39 via UPS ground and $138 for a home delivery. Usually some items still require UPS ground work to be shipped. The rates are industry standard and one can be assured of a good quality of shipping service.

Sleep Number: Payment Methods Accepted

The company accepts payment through credit cards powered by Visa, MasterCard, American Express, Discover and JCB. The company also offers 48 month financing on its range of beds and is subject to status and credit score. The website employs the best security protocols such as HTTPS and SSL to ensure customers experience a smooth and safe payment option.

Sleep Number: Returns, Refunds & Exchange Policy

The company offers a 30 night bed use return and refund policy, where customers can use the bed for 30 nights and if not satisfied can get a refund. The website allows customers to return beds for a full cash refund or an exchange. Bedding collection and demo beds cannot be refunded as well as any delivery or home setting up fees.

Sleep Number: Product images & screenshots
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